Shipping policy

Thank you for shopping with us at Petlix. We are committed to delivering your orders quickly and safely.

Processing Time

All orders are processed within 1–3 business days after receiving payment. Orders are not shipped on Sundays or public holidays.

Shipping Time
Standard Shipping: 5–10 business days

Delivery times may vary depending on your location.

Shipping Charges

Shipping charges are calculated at checkout based on your location and order size. We may offer free shipping on selected products or promotions.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to track your package.

Delivery Delays

We are not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances. However, we will help you track your order.

Incorrect Address

Please ensure your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Damaged or Lost Packages

If your order arrives damaged or is lost, please contact us within 48 hours of delivery at:
Email: petlix68@gmail.com

Contact Us

If you have any questions about shipping, feel free to contact us:
Email: petlix68@gmail.com       

Thank you for choosing Petlix 🐾